• Taking briefs in form of media schedules, reviewing and feeding back to media team to clarify any unclear or missing specifications.
• Prepare and brief in work into design team ensuring they have everything required to complete the work.
• Keep digital team up to date regarding production plan, status and upcoming work to ensure all requirements and deadlines are met to a high standard.
• QA of all produced material against brand guidelines and checklists relevant for account and campaign.
• Ensure best practice processes are rigorously adhered to across briefing and sign off procedures (creative and technical).
• Delivery of approved assets according to required specifications.
• Regularly review and provide feedback to clients and account teams and report issues for ongoing and completed projects to ensure ongoing improvements are made to the account.
• Be proactive with day-to-day account decisions.
• Challenge current ways of working/processes to continually make improvements to account.
• Ensure all late briefs or requirements are discussed with all relevant team members before committing to client.
• Be a calm and respected member of the production team.
• Support the business with ad hoc work
• Be aware of activity across other teams with the view to pass on any learnings to your client and share best practice.

• Booking jobs into CMD, keeping on top of statuses and costs and invoicing and logging financial status for account once completed.
• Manage the cost overview for account; time spent versus invoiced and report on that as required.
• Flag any budget issues or cost changes to account team and / or clients as required.
• Ensure team invoicing is completed on a regular basis.
• Ensure team is logging their time against jobs to get a good understanding regarding profit / loss across each campaign.

• Maintain excellent client, external agency and internal team communication ensuring all parties are kept up to date on process status and implications regarding delays.
• Gain trust, authority and respect from the client at all times and strive to exceed their expectations.
• Develop an excellent understanding of the client's business, brand and processes.
• Manage client expectations across all digital work.
• Be the 'technical expert' to client and creative teams regarding what is possible and achievable.
• Be able to act in a professional manner at all times and in stressful situations.
• Attend external client meetings.
• Be aware of the bigger picture of the total account and share best practice with the team and the client.

• Excellent understanding of CMD to ensure all jobs are booked in the correct manner, system is used according to company requirements and as requested for specific accounts.
• Good understanding of adobe flash and digital media across a range of deliverables.

• Full responsibility for all personnel issues including identification of individuals training and development needs, employee welfare and any discipline matters.
• Support team members in the pursuit in delivering the highest standard of service to the client.
• Motivate and encourage the team so that together you strive to achieve client satisfaction in all you do.
• Conflict Management
• Monitoring and measurement of Staff Performance.

• Excellent planning and organizing skills; ability to plan for all eventualities and provide solutions to issues
• Ability to juggle numerous tasks at once and deliver all effectively
• Ability to delegate work to achieve a high quality of output and to hit all deadlines
• Ability to coach and develop members of the team
• Experience in digital design, creative adaptation and/or production processes and its costs
• Experience of presenting is essential
• Strong report writing
• Display a good understanding of print, production, repro and digital media, including costs
• Has a full understanding of the invoicing process, mark-ups and charge out rates for each client
• 5+ y of digital project management, preferably in a digital/creative or branded environment

Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.