A London based agency in West London are looking for a Creative Project Manager who has had experience working with retail based clients.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to the customer.
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer stakeholders and executive
• sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external.
• Forecast and track key account metrics
• Identify and grow opportunities vertically and horizontally.
• Assist with high severity requests or issue escalations as needed

Requirements

• Experience of account management/project management
• Design Agency background preferable
• Knowledge of the creative services business (graphic and digital design) and the production and print manufacturing processes.
• Visual Merchandising or similar experience preferable
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills

Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.