Client Services Director
Fantastic opportunity to join this highly regarded creative agency as Client Services Director and help them reach the next stage in their growth plan.
This is a new role that has been created to further develop and implement this agency's strategy for client services. The main focus being on establishing high-level relationships with major accounts and helping to take responsibility for achieving sales targets whilst of course managing and nurturing a small team of account managers.
As CSD, your main responsibilities with include taking a strategic overview of where this agency is with key accounts and mapping out business opportunities, making sure each account has a clear plan in place for growth. You will need to lead by example, showing your team what great account management looks likes which in turn will help them strengthen their own client relations (hopefully).
Obviously at this senior level you will also play a large part in ensuring that the agency has the right mix of skills aligned with client needs and that all sources of potential income within accounts are being identified and explored. In short, shaping and creating a culture that actively generates new business in major accounts.
To be considered for this significant role, you will need to show a strong background in client services within an agency environment and be comfortable operating at a senior strategic and insightful level. It goes without saying you will be excellent at managing relationships and people and be able to lead and inspire a team.