SOCIAL MEDIA SPECIALIST / CONTENT CREATOR - CREATIVE AGENCY | LONDON
Job Title: Social Media Specialist / Content Creator
Location: London
Employment Type: Permanent
Rate: Competitive (dependent on experience)
Seniority: Mid-Level
Industry: Creative Agency, Retail, Visual Merchandising, Content Creation
Start: ASAP - Imminent Need
About the Opportunity
Shape the social media presence of an award-winning creative agency specializing in retail displays, visual merchandising and brand installations for globally recognized clients. This is your chance to tell compelling visual stories, showcase stunning creative work and build an engaged online community.
We need someone immediately who can develop and shape our clients social media output on an ongoing basis. You'll have creative freedom to experiment, innovate and showcase projects that millions of people experience in flagship stores and iconic retail spaces.
Why This Role Matters
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Creative Autonomy: Develop and shape the agency's social media strategy with genuine input and influence
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Stunning Content: Showcase award-winning wow factor retail displays, window installations and brand experiences
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Purpose-Driven Work: Tell the stories behind creative projects that have real cultural impact
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Diverse Projects: Document work across fashion, beauty and lifestyle brands with varied creative approaches
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Mature Environment: Work in a collaborative, supportive agency that values creativity and innovation
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Portfolio Growth: Build your content creation portfolio with high-quality, professionally executed projects
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Make Your Mark: This is a new or evolving role where you can establish best practices and set the standard
Key Responsibilities
Content Strategy & Creation:
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Develop and shape ongoing social media content strategy aligned with agency values and goals
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Create engaging visual content (photography, video, graphics) showcasing agency projects
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Document projects from concept through to installation, capturing behind-the-scenes moments
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Plan and schedule content across multiple platforms (Instagram, LinkedIn, TikTok, etc.)
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Experiment with content formats, trends and new platform features
Community & Engagement:
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Build and nurture an engaged online community
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Respond to comments, messages and engage with followers authentically
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Monitor social media trends and adapt content strategy accordingly
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Identify opportunities to showcase work, celebrate team achievements and engage audiences
Collaboration & Documentation:
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Work closely with creative team, designers and Project Managers to understand project stories
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Capture installation work, finished displays and creative processes as they happen
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Attend client sites or installations to document work (when appropriate)
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Coordinate with team members to gather content, insights and project information
Performance & Optimization:
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Track engagement metrics and provide insights on content performance
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Suggest new content ideas based on performance data and industry trends
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Maintain brand consistency across all social channels
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Optimize posting schedules and content mix based on audience behavior
Essential Skills & Experience
Social Media Expertise:
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Proven experience managing social media for creative agencies, design studios, retail brands or similar
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Strong understanding of social media platforms (Instagram, LinkedIn, TikTok, Facebook)
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Knowledge of best practices, algorithm changes and platform-specific content strategies
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Experience with content scheduling tools (Hootsuite, Buffer, etc.)
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Ability to analyze performance metrics and adapt strategy accordingly
Content Creation Skills:
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Photography skills (smartphone or DSLR) with good eye for composition and lighting
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Short-form video creation and editing (Reels, Stories, TikTok)
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Basic graphic design skills (Canva, Adobe Creative Suite desirable)
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Ability to tell visual stories that engage and inspire
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Strong communication skills
Personal Attributes:
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Proactive with ability to spot content opportunities
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Creative thinker who can showcase work in fresh, engaging ways
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Comfortable working in fast-paced creative environment
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Organized with strong time management skills
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Collaborative team player who communicates effectively
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Passionate about design, retail and visual storytelling
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Self-starter who can work independently and take initiative
Desirable Skills (Not Essential)
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Knowledge of retail, visual merchandising or window display sector
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Advanced video editing skills (Premiere Pro, Final Cut, CapCut)
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Professional photography equipment and experience
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Experience working in agency or creative studio environment
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Familiarity with fashion, beauty or lifestyle brand content
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Paid social advertising knowledge
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Adobe Creative Suite proficiency (Photoshop)
What You'll Gain
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Creative freedom to develop and shape agency social media presence
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Access to stunning visual content featuring high-profile retail installations
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Opportunity to showcase work for globally recognized brands
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Collaborate with talented creative professionals, designers and fabricators
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Build portfolio with professionally executed, award-winning projects
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Work in mature, supportive agency environment that values innovation
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Genuine impact on agency visibility, reputation and business development
Please send your cv and links to relevant work, website or folio ASAP!